Our Response Centre is located in Holywood, Co. Down and is staffed by a team of highly-skilled call advisors. When you activate your device, you will be connected immediately to an advisor who will provide you with support and reassurance for as long as you need it.
We are able to contact your nominated responders to advise them that you may be feeling unwell or require some assistance. In an emergency, we can contact your doctor or the emergency services. Your call will never go unanswered.
Many of our call advisors come from a professional background such as nursing and have been with us for 20 years + - We are not a call centre we are a work family.
Radius Connect 24 are a not for profit organisation and work hard at building relationships and communities.
Its’ not about people having equipment in their own – we focus on the outcomes
As a leading provider of technology enabled care and support services throughout Ireland, we strive to deliver an exceptional service beyond the expectations of our customers.
We are a values-driven organisation that strives for excellence. We are accredited to the Technology Services Association’s Quality Standards Framework, which provides quality assurance in technology enabled care.
We’ll never tie you into a minimum-term contract. You rent your equipment month by month.
If your equipment is not working correctly we will come and fix it for free. A replacement pendant can be supplied at a small additional cost.
As a leading provider of technology-enabled care and support service in Ireland, we strive to deliver an exceptional service beyond the expectations of our customers.
Highly recommend Radius Connect24. All my contact was done via email and all emails dealt with very swiftly. Good to know my elderly mum has now her wrist pendant and help is at hand if need be.
I have only this week registered with Radius and have never had to use it. My son did the installation and said it was very simple. We did the test check and everything was approved. The lady we dealt with was very helpful.
Great customer care. Excellent rates. Easy set up by technician. Peace of mind. Highly recommend.
We decided to use radius as a piece of mind for 'Nan' it was so simple to order install and Roma couldn't do enough to help us! Excellent Professional Caring staff Thank you